In the region around upstate South Carolina, one window treatment company has established an excellent reputation for honesty, integrity, and customer satisfaction. We are Best Blinds and Shutters, and we’ve had many years in the industry to work on providing the absolute best possible customer service to every client who collaborates with us. We already had the honesty and integrity part down pat because that’s what our family-operated business is about.
Excellent customer service includes guiding clients to make the right purchases for any window treatment they want. After all, we are business experts, and it’s only natural to share some of our expertise and knowledge with people who need it. But we feel customer service goes beyond just industry-specific understanding and experience. It also includes genuine caring for those who come to us, and we feel obliged to treat all our customers like royalty.
It’s pretty simple. We like to apply the following rule of thumb: Treat every customer the same way you would want to be treated if our roles were reversed. We know how rare that kind of treatment is in today’s cutthroat business world and how unusual it is to get a kind word from a sales representative. Our mission is to make all our customers happy with their selections and confident that their chosen window treatments will provide the service they are looking for long into the future.
Superior Service Throughout The Process
Right from the first time you walk into our store or from the first moment we visit your home for a consultation, we begin providing superior service. At every point in the process, we’ll be by your side, explaining options and providing relevant information to help you with decision-making. It all begins with product selection, and once you’ve made that choice, we can visit your home and take measurements so that installation can be performed expertly. The installation will go smoothly because we’ve already done the preliminary work to ensure its success.
We can even be involved before the selection process if you require our advice or recommendations. If you haven’t quite decided what kind of window treatment will work best with your preferences and your objectives for the household, we can help you come to some conclusions. We consider everything to ensure you end up with just what you want, rather than having us sell you something we’re trying to remove from inventory. Our benchmark for success is a 100% satisfied customer who is so impressed with our service that they want to tell all their friends and relatives about us.
